Legal Assistance

A telephonic advice line manned by qualified and experienced in-house attorneys who provide guidance and information on all legal matters, 24 hours a day. No matter is too big or too small.

The various aspects of law are covered as follows

General Legal Advisory Helpline
Legal Assist is a 24-hour 365 days a year legal Helpline and attorney referral service. Criminal offences, fines, debt, contracts, divorce, maintenance, etc, are some of the issues on which advice is given.

Labour Law Advice Line
Amazing Assistance has labour law specialists which can advise on the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act and various legislation, which relates to labour affairs such as unfair labour practice, basic wages, etc.

Motor Accident Advice
Our lawyers give advice to the client telephonically at the scene, on all aspects relating to the handling of a motor collision.

The case is managed by the attorney and software protocols. Where legal resources are necessary to protect the rights of drivers or injured persons Amazing Assistance will appoint the appropriate party in consultation with the client. This service normally relates to court orders for unlawful/unauthorised removal or towing of vehicles by so-called pirate operators.

The client receives specialised assistance in accident scene case management as well as support and assistance with all legal matters and claims that follow a collision, covering vehicle damages, repairs, injuries and third party claims, as well as litigation and prosecutions that may follow.

The attorney has access to a comprehensive motor law legal data system. In emergencies such as accidents, messages are relayed to the client’s next of kin.

The Attorney Referral Service is also available for matters such as bail and prosecutions and to protect the rights of the motorists generally.

Road Accident Fund
Our legal advisors are able to advise clients on how to lodge a claim with the Road Accident Fund, where to lodge a claim and how to complete the relevant forms. They can also refer a client to a specialist attorney, where necessary.

Attorney referral service
The in-house attorney also has access to a national referral panel of practising attorneys should any matter require legal intervention or representation. The database of panel attorneys includes details about the attorney’s area of specialisation, such as criminal, labour, conveyancing, etc. In most areas the client will be offered a choice of attorneys for this referral appointment.

The referral service involves a free initial 30-minute consultation and if required, the practising attorney will also draft one letter or make one telephone call to a third party. The client can then decide whether or not to continue with the practising attorney’s services at a fee structure agreed to between himself and the attorney.

Standard Legal Documentation
As an over and above service to the telephonic legal advice helpline, Amazing Assistance has available a number of standard legal documents, as follows:
- Small Claims Court Kit
- Child Maintenance Kit
- Domestic Employment Agreement
- Lease Agreement
- Purchase Agreement
- A will
- A Testament